The Italian electricity supplier Eni will pay 50 million euros to reimburse its 100,000 customers injured in their bills in France.
By NJ with AFP
© MAGALI COHEN / Hans Lucas / Hans Lucas via AFP
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BGood news for some 100,000 French Eni customers. The Italian electricity supplier will reimburse them 50 million euros following overbilling problems, announced on RMC on Tuesday August 29, Agnès Pannier-Runacher, the Minister for Energy Transition. She said that 34 million euros would be reimbursed this week.
Summoned last Wednesday by the minister, the leaders of Eni France recognized erroneous invoices for customers who renewed their contracts in the second half of 2022, in particular because certain government protection measures had not been applied. This overbilling took place after the establishment, in the fall of 2021 by the State, of a “tariff shield” on energy to contain the bill of the French. This shield must end, gradually, by the end of 2024.READ ALSOElectricity: why your bill can exceed 15% of the tariff shield
For Engie, a different situation
Injured customers “will pay in 2023 the same price as those who are today at the regulated rate at EDF”, assured Agnès Pannier-Runacher. She also assured that she will “ensure” that energy suppliers do not benefit from the increase in the price of electricity. to increase their margin, ensuring that “for the moment, we have not seen that”.
Asked about the case of Engie, another supplier summoned to her ministry last Wednesday, Agnès Pannier-Runacher indicated that it was “a different situation” and that she had asked the company “that we verify that there is no anomaly” and “that we verify that customers have been informed” of the increase in their electricity bill.